Adjustment of Mozilla FireFox browser for operation with an USB-Key device
Mozilla Firefox browser can become the reason of an USB-Key device block.
The reason for blocking is that the built-in mechanism for accessing protected sites with the certificate stored onto an USB-Key device when loading web-sites will pop-up a message requesting master-password for an USB-Key.
Even if the message window is just closed without inputting any data the driver considers it as an attempt to input a password (incorrect password) and therefore after 15 such attempts it blocks an USB-Key device.
In order to prevent this kind of block the following is recommended:
- Either avoid using Mozilla Firefox browser while working with an USB-Key device
- Or switch off the usage of an USB-Key device for authentication for which the following steps are needed to be taken:
Open Mozilla Firefox
Go to menu Tools > Options > Advanced > Encryption
Press the button "Security devices"
In the opened window "Device Manager" in the left-hand column "Security modules and devices" choose "USB-Key"
On the right press the button "Unload" and for the request for the deletion of the device reply "Yes"
After that you must press "Ok" in this window and in the window "Options"
If in future you need to use an USB-Key device you should go to the site of a manufacturer and set the operation of a device according to the instruction placed as per following link: http://www.aladdin-rd.ru/support/faq/etoken/category3/faq1000448/